Robert Deignan is a leader in computer troubleshooting and call center technology, and he’s the CEO of a reputable IT troubleshooting company known as ATS Digital Services. He has some advice for other IT people but also entrepreneurs in general that he told to Ideamensch. He explained in the interview that he had had some experience working for a malware removal software company but realized there was a need for additional services when some viruses were preventing the malware removal software from being installed. And that led to him starting a company that employed remote desktop control for technicians who needed deep access to the user’s device.
Robert Deignan says he can find new ways to improve his team members’ efficiency when he comes up with ideas outside the office. He finds it to be much better for creativity in going out and having time to clear his mind in order to think of new things. But when faced with a big business decision, Deignan uses his deep gut instinct to figure out how he’s going to move forward. Another key piece of advice he gives people is to be careful about hiring family members or close friends at the company because while someone you know may be good as an owner’s partner, if you ever found yourself in a position where you had to make cuts to your workforce and family was involved, relationships could be hurt.
Robert Deignan has been a native of Florida his whole life though he went to Purdue University for college. He was a punter on the football team there and actually went pro for a short period. But ultimately he went into the IT services field and ended up working for a software development firm before starting ATS Digital Services. Deignan serves not only local Florida residents but also customers around the US and even the world. His company uses advanced remote assistance technology and has been a part of several certifications including Cisco and AppEsteem which have boosted its legitimacy in the IT world. Deignan is an outdoor sports enthusiast especially in fishing tournaments.