What Clients Have to Say About Securus Technologies

Securus Technologies is based out of Dallas, Texas. Over the past decade, they have worked to acquire a number of companies that are involved in solving and preventing crimes. The company has become one of the largest providers of detainee communications along with parolee tracking.


Serving over 2600 correctional facilities across 45 states, Securus Technologies specializes in meeting the needs of law enforcement and corrections communities. They provide options for family and friends to communicate with inmates. The software is also able to identify potential problems by reviewing the calls using advanced features.


Facility managers who use Securus Technologies have said that the assistance provided by the advanced technologies help with searching phone calls for information and collect information regarding selling drugs, use of alcohol, and various incidents past and present.


Facilities are impressed with the vision of the company, the covert alert features, and the aggressive investigative mindset that Securus Technologies has. It’s what sets the company apart from other communications and software development companies. They are extremely focused and their clients understand the emerging capabilities are what is needed in their day-to-day operations. Many clients have been using Securus Technologies for over a decade because of the software solutions that are offered.


Fighting the War on Drugs with Securus Technologies

My job as a corrections officer in a very crowded jail is dangerous enough with adding drugs into that volatile mix. Each day we are trying our best to keep drugs from getting to the inmates, because even the most calm inmate can become difficult to handle when under the influence. We have a few ways that we attack this problem head on in an effort to win this war on drugs inside our prison.


We begin each day like always, setting up in the visitor center so we can carefully screen visitors and inmates. This is a very important procedure because it is the only place where the inmates get to interact so closely with people outside the jail. If we do not have our heads on a swivel, things could easily change hands all day long. Even after the visit, we search each inmate to make certain they are clean.


Some days we try to surprise inmates with surprise cell inspections, but they always seem to be just one step ahead of our efforts. When we discovered that Securus Technologies was installing a new updated version of our inmate call monitoring system, we realized quickly that we had yet another resource for uncovering drugs inside the jail.


Securus Technologies is in over two thousand jails around the country, and the company objective is making our world safe, something we can all rally around. Soon after listening to calls, we heard conversations about inmates hiding drugs inside the cells. There was one call where an inmate talked about putting drugs in the yard so he wasn’t responsible for them in his cell. One call revealed exactly who was being asked to bring the drugs to the facility, and which inmates were taking the drugs and selling them to other inmates.


How Securus Technologies Is Making Communities Safer on a Regular Basis

Securus Technologies is doing what it can to make communications better between inmates and their respective visitors. Unfortunately, there are still many different correctional facilities that have yet to have it installed into their communications platforms. It is highly recommended for everyone to do what they can to encourage their local courts to have Securus Technologies installed in their respective cities’ correctional facilities’ communications systems, as it has been shown to be a great catalyst of solving crimes. Although it is a great catalyst for solving crimes, it is also important to note that it provides several benefits for both inmates and their visitors.


If you are not quite sure about exactly what Securus Technologies is offering, then please go to the website to read through its press releases, as they do their best to keep people updated on their current missions. It is a wonderful platform that is bringing people and communities together by enabling inmates to remain connected to their loved ones while simultaneously giving courts capabilities of solving crimes by utilizing the conversations that are conducted in its systems.


Securus Technologies consists of a video conferencing method of communications in which the “visitor(s)” communicate with an inmate, whether they are their friend, relative, and/or significant other, from the comfort of their very own residence if that is where they prefer to utilize the program at. It is a safe and secure platform of communications that is offering communities great benefits as it is keeping people connected and safe simultaneously. It is highly recommended for correctional facilities to have Securus Technologies installed into their methods of communications for inmates, as everyone essentially benefits from it. Securus Technologies is a system that has been trialed, tested, and it now being utilized as an ordinary form of communications in select correctional facilities today.


Securus Technologies Enrolls Field Workers In International Certification Program

Securus Technologies has now adopted a training program for their field employees in which they earn an internationally-recognized certification. The training program is done through Building Industry Consulting Service International (BICSI), an organization that has training programs in the telecommunications industry, and their certifications cover field work such as installing fiber optic systems, copper-wired mediums, and wireless systems. Eleven Securus field workers recently received the BICSI Installer 1 Certification and received praise from company vice president Danny de Hoyos. He spoke of how BICSI’s program was the perfect platform for building field worker skills and establishing even better rapport with customers.


Securus Technologies has built telecom infrastructures for many correctional facilities across the US. The company was founded in 1986 in Dallas, TX and is currently run by CEO Rick Smith and COO Robert Pickens. Securus services all communications from phones, email, and in-house kiosks and tablets. Securus acquired JPay about only a year ago, and this has allowed inmates to file paperwork electronically, deposit funds or receive them, purchase commissary items, view jobsites, and many other things. Securus allows families and inmates to prepay for phone minutes, setup a personal billing option, or even receive voicemail.

View: https://www.youtube.com/watch?v=njhhJG2StgA


One way that Securus has made visiting even easier is through its video visitation. The video visitation service connects anyone who has a webcam and internet access to an incarcerated inmate, and there are no waiting periods to do so. The program has led to many inmates improving behavior, improving morale, and saved both correctional facilities and inmate families money. Securus also has one of the most sophisticated databases of information that is connected to various local law enforcement directories, and can provide investigators important information to investigations. Securus’s Investigator Pro software has biometric recognition algorithms for monitoring inmate mail and phone calls.