Securus Technologies Enrolls Field Workers In International Certification Program

Securus Technologies has now adopted a training program for their field employees in which they earn an internationally-recognized certification. The training program is done through Building Industry Consulting Service International (BICSI), an organization that has training programs in the telecommunications industry, and their certifications cover field work such as installing fiber optic systems, copper-wired mediums, and wireless systems. Eleven Securus field workers recently received the BICSI Installer 1 Certification and received praise from company vice president Danny de Hoyos. He spoke of how BICSI’s program was the perfect platform for building field worker skills and establishing even better rapport with customers.

 

Securus Technologies has built telecom infrastructures for many correctional facilities across the US. The company was founded in 1986 in Dallas, TX and is currently run by CEO Rick Smith and COO Robert Pickens. Securus services all communications from phones, email, and in-house kiosks and tablets. Securus acquired JPay about only a year ago, and this has allowed inmates to file paperwork electronically, deposit funds or receive them, purchase commissary items, view jobsites, and many other things. Securus allows families and inmates to prepay for phone minutes, setup a personal billing option, or even receive voicemail.

View: https://www.youtube.com/watch?v=njhhJG2StgA

 

One way that Securus has made visiting even easier is through its video visitation. The video visitation service connects anyone who has a webcam and internet access to an incarcerated inmate, and there are no waiting periods to do so. The program has led to many inmates improving behavior, improving morale, and saved both correctional facilities and inmate families money. Securus also has one of the most sophisticated databases of information that is connected to various local law enforcement directories, and can provide investigators important information to investigations. Securus’s Investigator Pro software has biometric recognition algorithms for monitoring inmate mail and phone calls.

 

Discover The Benefits Of Securus For Inmate Regulation Of Your Phone Calls

Why People Choose Securus

Securus is responsible for regulating inmate calls according to federal regulates mandated by the state. Over 3 billion calls are processed each year to serve thousands of inmates and their families. You can talk when you want without the worry of your calls being effectively processed. Quality assurance is the number one priority of Securus. Don’t miss out on reading up on the benefits of Securus from a recent PRN News article online that highlights all of their calling features. Securus listened to what their customers had to say about features that work best for them.

Service Providers Regulated By Securus

IC Solutions

There are many innovative features by IC Solutions that are regulated by Securus Technologies. Federal law requires that inmate calls be monitored for the benefit of public safety. More importantly, services like video chatting require surveillance because it is a popular feature that is now being used by thousands of inmates and their families.

Global Tel-Link

Global Tel-Link is the nation’s leading provider in inmate calling features. They have proudly processed over 3 billion calls serving thousands of families which calls for a need for regulation by Securus. You can easily get an Advanced Pay account that will give you prepaid services. Inmates order these services through their commissary and their families get these features over the phone or securely online. Global Tel-Link has been serving the nation for over 20 years and making sure that their customers get the allotted time that they are contracted from a commitment that is set forth through active pursuit of Securus.

View: https://www.linkedin.com/company/securus-technologies

Securus Video Visitation – Homework from Securus Technologies on Vimeo.