Since joining Securus Technologies in 2008, Rick Smith has served in different positions and today he is the president and CEO. The profit based company provides prison tech that offers solutions and prevents crimes by inmates both inside and outside their cells. Through specialization in civil and criminal justice tech, the company is able to protect the society from criminal activities.
Career History and Experience of Rick Smith
Before joining Securus Technologies, Rick had worked in several other firms and in various positions where he grew his resume. Between 1998 and 2003, Rick worked at Eschelon Telecom Inc. From 1998 to 2000, he was the chief finance officer and in 1999 he assumed the role of chief operating officer until 2003. He was promoted in 2000 to become the president of the enterprise, a position he held until 2003 when he was further promoted to become the CEO.Prior joining Eschelon Telecom, Rick Smith served for 20 years at the Frontier Corp where he held several positions. These included the Controller, Chief Information Officer, and Information Technology president. By the time he left, he was the financial management president. He has also worked at Midwest Telephone Operations as the company’s vice president. He was appointed to the board of Securus Technologies in 2008 and the following year he was made the Chairman.
Throughout his career, Rick has portrayed experience in both finances and technology. This was an advantage to Securus Technologies. Since his appointment in 2008, the firm has realized more contracts, increased the number of employees, and developed more patented technologies.How Securus Technologies helps the Law Enforcement Prevent Social Crimes. Under the leadership of Rick Smith, Securus Technologies releases product and service development proposals on a weekly basis. These releases are used by the correctional facilities and law enforcers to prevent further crime activities. By doing this, the company helps to keep inmates and their families safe. This has resulted in the company receiving thousands of appreciation letters and emails. Rick Smith believes that the company has a responsibility of keeping everyone safe and honoring and protecting the community is the company’s DNA.
Rick Smith’s Education Background
Rick Smith attended Rochester Institute of Technology where he received a degree in Applied Science in Electrical Engineering and an MBA from Rochester University. He later joined State University of New York, Brockport where he received his masters in Mathematics. In addition, Rick holds a bachelor’s degree in electrical engineering from Buffalo, State University of New York.Rick’s background in various technological fields has helped him rise from one position to the other. He is also one of the multi-talented leaders in the industry. His multifaceted skill set played apart in his appointment as the CEO of Securus Technologies.
Securus Technologies has now adopted a training program for their field employees in which they earn an internationally-recognized certification. The training program is done through Building Industry Consulting Service International (BICSI), an organization that has training programs in the telecommunications industry, and their certifications cover field work such as installing fiber optic systems, copper-wired mediums, and wireless systems. Eleven Securus field workers recently received the BICSI Installer 1 Certification and received praise from company vice president Danny de Hoyos. He spoke of how BICSI’s program was the perfect platform for building field worker skills and establishing even better rapport with customers.
Securus Technologies has built telecom infrastructures for many correctional facilities across the US. The company was founded in 1986 in Dallas, TX and is currently run by CEO Rick Smith and COO Robert Pickens. Securus services all communications from phones, email, and in-house kiosks and tablets. Securus acquired JPay about only a year ago, and this has allowed inmates to file paperwork electronically, deposit funds or receive them, purchase commissary items, view jobsites, and many other things. Securus allows families and inmates to prepay for phone minutes, setup a personal billing option, or even receive voicemail.
One way that Securus has made visiting even easier is through its video visitation. The video visitation service connects anyone who has a webcam and internet access to an incarcerated inmate, and there are no waiting periods to do so. The program has led to many inmates improving behavior, improving morale, and saved both correctional facilities and inmate families money. Securus also has one of the most sophisticated databases of information that is connected to various local law enforcement directories, and can provide investigators important information to investigations. Securus’s Investigator Pro software has biometric recognition algorithms for monitoring inmate mail and phone calls.
Why People Choose Securus
Securus is responsible for regulating inmate calls according to federal regulates mandated by the state. Over 3 billion calls are processed each year to serve thousands of inmates and their families. You can talk when you want without the worry of your calls being effectively processed. Quality assurance is the number one priority of Securus. Don’t miss out on reading up on the benefits of Securus from a recent PRN News article online that highlights all of their calling features. Securus listened to what their customers had to say about features that work best for them.
Service Providers Regulated By Securus
There are many innovative features by IC Solutions that are regulated by Securus Technologies. Federal law requires that inmate calls be monitored for the benefit of public safety. More importantly, services like video chatting require surveillance because it is a popular feature that is now being used by thousands of inmates and their families.
Global Tel-Link is the nation’s leading provider in inmate calling features. They have proudly processed over 3 billion calls serving thousands of families which calls for a need for regulation by Securus. You can easily get an Advanced Pay account that will give you prepaid services. Inmates order these services through their commissary and their families get these features over the phone or securely online. Global Tel-Link has been serving the nation for over 20 years and making sure that their customers get the allotted time that they are contracted from a commitment that is set forth through active pursuit of Securus.
Securus Video Visitation – Homework from Securus Technologies on Vimeo.